About Us

We find the problem,
then build the system.

Coastline Digital Solutions is an independent consultancy based in BC. We analyse how your business actually runs, find what is slowing it down, and deliver a practical digital system to fix it.

The Problem

Three gaps most
businesses never fix.

Workarounds nobody questions

Manual steps and spreadsheets become "how we do it". They cost hours every week and nobody has time to fix them.

Tools that don't fit the work

Off-the-shelf software makes your process bend around it, or ends up abandoned. Either way the real problem remains.

Building before understanding

You've invested in features, tools, or processes that missed the mark. The real problem was never addressed.

There's a better way.

How We Work

From problem to system
in four steps.

01

Listen

We talk to the people doing the work and look at the tools and records they use, to understand how things actually run.

02

Analyse

We map the workflow, find where time and accuracy are lost, and rank the problems by their impact on your business.

03

Design

We design the fix in plain business terms, whether it's a process change, a simple tool, or a custom system, and agree it with you before anything is built.

04

Deliver

We build and set up the system, train your team, and support it after launch, checking that it solves the original problem.

In Practice

We used this approach
to build our own products.

StrataKey and CareTap aren't client projects. They are Coastline's own products, each started from a real problem.

StrataKey

StrataKey

Tracking short-term rental compliance by hand is slow and error-prone for BC strata councils. StrataKey is a platform that handles booking approvals, night tracking, notifications, and reporting.

Visit StrataKey →
CareTap

CareTap

Finding rental medical equipment meant calling supplier after supplier. CareTap is a marketplace where patients and caregivers can browse local suppliers and book equipment online.

Visit CareTap →
See Our Work

Ready to find the problem?

Let's start with an
Operations Review.

Book an Operations Review